Sales Operations Manager

THE ROLE

At Great Dane, we rely on makers and we’re calling on them to join our expanding team, the time has never been better to Embrace Your Great and work in an environment with the highest safety standards in the industry. 

The Position: The Sales Operations Manager will optimize and support our sales organization, ensuring we deliver exceptional value to our customers while enabling our teams to achieve exceptional performance. The Sales Operations Manager will play a pivotal role in driving the effectiveness and efficiency of Great Dane’s sales organization. This role is responsible for streamlining sales processes, managing tools and systems, delivering actionable insights, and leading sales enablement initiatives to equip the sales team with the resources and training needed to succeed.

WHAT YOU’LL DO

• Sales Operations
  • Design, implement, and continuously improve sales processes to enhance efficiency and effectiveness.
  • Develop and enforce sales policies, procedures, and best practices.
  • Ensure alignment of sales processes with the overall customer journey.
  • Oversee the administration of CRM systems (e.g., Salesforce) and other sales tools, ensuring data accuracy and usability.
  • Collaborate with sales leadership to optimize territory assignments and manage sales quotas and targets.
• Sales Enablement
  • Design and deliver structured onboarding programs for new sales team members.
  • Develop and maintain sales playbooks, training programs, and enablement resources.
  • Partner with marketing and product teams to create and distribute sales content, including pitch decks, case studies, and product guides.
  • Train and support sales reps in effectively using tools, adopting processes, and articulating Great Dane’s value proposition.
  • Provide performance feedback and coaching to sales reps, leveraging insights from sales analytics and CRM data.
• Analytics and Insights
  • Develop and maintain dashboards and reports to track sales KPIs, pipeline health, and forecasting.
  • Analyze sales performance data to identify trends, risks, and opportunities.
  • Deliver actionable insights to sales leaders for decision-making and strategy refinement.
• Collaboration and Cross-Functional Alignment
  • Work closely with marketing to align campaigns and lead-generation efforts with sales strategies.
  • Partner with product teams to train sales reps on new products and updates.
  • Act as a liaison between sales teams and other departments to address operational challenges.
• Other duties as assigned.

YOUR SKILLS AND ABILITIES (REQUIRED QUALIFICATIONS):

• Education: Bachelor's degree in Business, Marketing, or related field; MBA preferred
• Experience: At least 5 years of experience in sales operations, sales enablement or related role
• Skills: Strong knowledge of sales operations and enablement practices.
• Proficiency in CRM systems (e.g., Salesforce) and sales technology.
• Excellent training and content development skills.
• Strong analytical skills with expertise in Excel, Power BI, or similar tools.
• Exceptional project management, communication, and collaboration abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Preferred Qualifications:
• Experience in the manufacturing or logistics industry.
• Familiarity with marketing automation tools and processes
• Knowledge of revenue operations (RevOps) principles.
• Travel: Up to 50%

PHYSICAL/MENTAL REQUIREMENTS

• Office and plant environment.
• Keyboarding, lifting, standing, bending, walking.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ABOUT GREAT DANE

With a history dating back to 1900, Great Dane has established itself as a transportation solutions leader of today – delivering innovative products and exceptional services that help our customers and employees succeed. We not only engineer durable and high-quality trailers and truck bodies; we foster relationships that last a lifetime.

WHY WORK FOR US?

Great Dane is a leading manufacturer of dry-freight vans, refrigerated trailers, and flatbeds with 10 manufacturing facilities and 20 service centers throughout the United States. With a legacy like ours comes a dedication to the hard-working individuals that make Great Dane what it is today. Our jobs are waiting to be filled by driven, challenge-focused & enthusiastic people like you.

Our culture is comprised of “Champions” and offers a rewarding workplace rooted in core values of safety, leadership, integrity, quality, and passion. Every employee has opportunities to learn, to grow, to succeed and to be engaged in a collaborative environment.

BENEFITS OVERVIEW

• Competitive compensation
• Benefits, including but not limited to dental, vision, and medical with employer contributions
• Retirement programs, including a Pension Plan and 401(k) Plan with employer match
• Tuition Reimbursement
• Paid holidays and vacation
• And more!

Great Dane is an Equal Opportunity Employer